At Nuqya, we take hygiene and product safety very seriously.

Due to the nature of our products, returns are accepted only under the following conditions:

• The item must be unused and unopened.
• The original packaging must be intact.
• The return request must be made within 3 days of delivery.

For hygiene and safety reasons, we cannot accept returns on opened or used products.

If your order arrives damaged or incorrect, please contact us within 24 hours at:

📧 hello@nuqya.com

Our team will gladly assist you.